Help Centre - SmART Ringer and IT

ART interacts with so many teachers and new ringers it has to use IT to manage it all. We try our best and are constantly looking to improve our systems. Here are answers to some common IT problems.

I’ve lost my SmART Ringer username

If you have lost your SmART Ringer username then here are some ways to recover it: If you are registered on SmART Ringer as a Teacher, then you can ask your Mentor for your username – they should log on to SmART Ringer and go to their ‘Manage Teachers’ page where your SmART Ringer username is […]

How do I add a new ringer to SmART Ringer?

Only a Teacher can add a Ringer to the Learning the Ropes (LtR) scheme.  Once added they will receive their own SmART Ringer login details and have access to an extensive range of ringer resources. To add your Ringer: Log in to SmART Ringer – you will land on your Personal Home page. On the […]

What has happened to the old ringing teacher forum?

This forum has been discontinued because the majority of teachers are now using facebook to ask and answer questions.  The Ringing Teachers facebook group can be found at: https://www.facebook.com/groups/ringingteachers/ Further Information If you don’t have a facebook account and haven’t used facebook before here is a simple guide to setting up an account and also […]

I’ve lost my SmART Ringer password

Don’t worry – it’s very easy to get a new password using only your username. Use the “Reset password” link to enter your username and a new password will be emailed to you.  Please check your spam folder if it doesn’t turn up within a few minutes! If you’ve changed your email address, please do […]

I’m having problems remembering my SmART Ringer password

Don’t worry – it’s very easy to get a new password using only your username. Use the “Reset password” link to enter your username and a new password will be emailed to you.  Please check your spam folder if it doesn’t turn up within a few minutes! The computer-generated password can be difficult to remember.  […]

Where can I find the theory tests after attending my Day Course?

You can take the theory test associated with the Day Course you have attended as soon as you have received your SmART Ringer login details. These will be sent to you by the ART Administrator in the days following your course. Be patient! When a lot of courses have been held this can take a […]

How do I progress a ringer through a LtR Level?

When one of your ringers has passed all the requirements for a Level of the Learning the Ropes (LtR) scheme you can progress them on SmART Ringer and if wanted order them a certificate. To progress your Ringer: Log in to SmART Ringer – you will land on your Personal Home page. Near the bottom […]

Transferring a ringer to another teacher

Please don’t submit them again as new ringers as they already have profiles on SmART Ringer and we can’t create duplicates. Instead ask your ringer to email the ART Administrator confirming that they’d like to change teachers and we’ll get that all taken care of – any previous LtR achievements they have so far will […]

How do I connect to a ringer, teacher or ART Assessor?

When you submit a Ringer’s pass for a Learning the Ropes (LtR) Level or recommend a Teacher for accreditation you’ll come across a form that requires you to connect to that person.  This makes a connection deep in the SmART Ringer database.  How do you do this? At the bottom of the form you must […]

Where do I find the Membership Declaration?

You complete the on-line Membership Declaration just before becoming an ART Member.  As accreditation automatically leads to a 3 month Membership free trial you are required to complete the Declaration before you can be recommended for accreditation. The Membership Declaration demonstrates that you have read and will comply with ART policies and guidelines.  To find […]